You can make a referral by completing our online referral form or by contacting our team via
phone or email.
You can make a referral by completing our online referral form or by contacting our team via
phone or email.
Referrals can be made by healthcare professionals, support coordinators, aged care service
coordinators, case managers, family members, or the clients themselves.
We will need basic client contact details, including current health concerns, and any relevant
funding information (NDIS, HCP, etc.).
Once a referral is submitted, we typically review and respond within 24-48 hours to discuss next
steps.
Yes, you can refer a client for multiple allied health services, such as physiotherapy, occupational
therapy, speech pathology, podiatry, psychology or dietetics, within the same referral.
We offer face-to-face services in Sydney and Melbourne, as well as Telehealth services across
Australia.
You will receive a confirmation email or phone call once we have successfully received and
reviewed the referral.
We accept NDIS, Home Care Package (HCP), Commonwealth Home Support Program (CHSP),
Workers Compensation and CTP, Private Health Insurance, Medicare EPC and private funding.
Appointment availability depends on the therapist’s schedule, but we aim to arrange initial
appointments within one week.
Yes, our team will keep you updated throughout the referral process and inform you of any
relevant milestones, including appointment scheduling.
No, a doctor’s referral is not required to access our services; however, we do accept referrals
from GPs, specialists, family members, and other healthcare providers.
Yes, family members or carers can make a referral with the client’s consent to help initiate
the care process.
Yes, we accept NDIS participants, as well as clients with Home Care Packages (HCP) and
Commonwealth Home Support Packages (CHSP).
Our team will contact you to discuss the suitability of our services and our therapists will
conduct an initial assessment to identify the client’s needs and recommend the most suitable
services.
Absolutely, we offer Telehealth services nationwide, and clients can be referred for virtual
consultations and therapy sessions.
